Support

:) Need help with something? We would love to help!

 

FAQs

You may have noticed there is a new icon that appears on the left border when you select a shape or multiple shapes. It looks like this:

When you tap it, the following toolbar appears:

Let’s get acquainted with its features, listed from top to bottom by rows:

Row 1 (topmost):

  • X position (with increase and decrease buttons)
  • Delta mode (move shapes by offset from current position, not absolute position)
  • Y position (with increase and decrease buttons)

Row 2:

  • Width (with increase and decrease buttons)
  • Constrain size (links width and height increments together in order to keep the proportions of the shape)
  • Height (with increase and decrease buttons)

Row 3:

  • Send to back (behind all other shapes)
  • Send backward (one level closer to the background)
  • Bring forward (one level upper)
  • Bring to front (in front of all other shapes)
  • Percentage (allows you to change the width/height of shapes by fractions of their current size)
  • Rotation angle (with increase and decrease buttons)

Row 4 (the last one on the bottom):

  • Flip shape horizontally
  • Flip shape vertically
  • Distribute shapes horizontally
  • Distribute shapes vertically
  • Align shapes left
  • Align shapes middle
  • Align shapes right
  • Align shapes top
  • Align shapes center
  • Align shapes bottom

Align buttons need at least 2 shapes selected. Distribute buttons need at least 3 shapes selected.

If multiple shapes are selected, resizing is disabled. This will be changed in a future release to affect each selected shape simultaneously.

While this isn’t as straightforward as desired, it is certainly possible and tested through the following steps:

  1. Export your Grafio drawing to PDF
  2. Go to an online convertor (e.g. Zamzar.com)
  3. Upload the PDF
  4. Choose SVG output format
  5. Load the SVG in Visio and continue your work

We are getting many requests for direct-to-VSD export in Grafio. Visio format is a proprietary one and needs a lot of efforts to maintain compatibility with it.

As far as iPad’s memory is concerned, it’s not infinite. Hence no infinite canvas can really exist.

You can however have the canvas automatically enlarge while you draw. Here is how:

  1. Make sure your canvas size in Preferences > Canvas Size is Auto.
  2. Draw or move objects towards the right or bottom edge and the canvas will automatically enlarge, no questions asked.
  3. If you’d like to have some more space to the left or to the top, select all shapes and move them to the right or to the bottom.

From Grafio 4 onwards there are two locations where you can save your documents:

  • On My iPad > Grafio 4 – this is a folder in your local device storage
  • iCloud Drive > Grafio 4 – this is a folder in your iCloud storage

Your Grafio 3 documents are automatically converted and saved to On My iPad (or iPhone) folder. Not in iCloud.

Should you need to move them to iCloud or other cloud storage, simply hold your finger on the thumbnail, then select Move and choose the relevant cloud folder. From then on your document(s) will be kept in the cloud.

Yes, you can sync your documents to any cloud service that has an app on the iPad or iPhone. As soon as it appears in your Files app, it can be used in Grafio as well.

Grafio can export your diagram as an image or PDF file to your image gallery, Air Print it, upload it to any cloud provider, send it through email or to any other app on the device that supports the exported file.

The connections are very easy to create once you learn how. Here are some instructions to help you make connections:

  • Make sure the shape recognition is ON
  • Make sure you are drawing a straight line. Not curved or angular.
  • Make sure the line is starting and ending inside closed shapes.

You can then customise the connection by selecting it and choosing various options in the Connection Style panel. Watch this video tutorial on connections if you haven’t already.

Absolutely! Grafio is meant to be used as a diagram editor and presentational tool.

All you need is to plug a VGA connector to your iPad and a VGA icon will show up on the toolbar, when clicked it sends output to the external video device of your choice.

The output will show only your canvas (no buttons and toolbars) so it looks very professional. You can use it in business meetings, lectures, etc.

 

 

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